Contact Us

You can send us a short note using the fields to the right. To visit us (we love visitors!), call, or contact us by other means, please visit our CONTACT page.

Please note, in the peak of spring, it may take up to 48 hours for us to answer the many email messages we receive. A phone call to the shop at (604) 466-3254 is the quickest way to get in touch.

 

24565 Dewdney Trunk Road
Maple Ridge, BC V4R 1W9

604 466-3254

Grow & Gather (formerly Trice Farms Pond & Garden) is Maple Ridge's only farmstead nursery and garden shop, tending a full complement of culinary, floral, landscape, and aquatic plants, plus an array of pond and water garden supplies.  Shop for homegrown and locally sourced garden products, koi and water farm supplies, book the studio for small group events, or relax by the koi pond. Visit on selected Saturdays in autumn for the Haney Farmers Market. Serving the Tri-Cities, Langley, Mission, Abbotsford.

Privacy

Your Privacy

Trice Farms Ltd. (dba Grow & Gather, also referred to as "we" or "us") respects the privacy of each individual who visits our location(s) and/or shops from this website. We are committed to the protection of your personal information.

Personal Information is collected for a variety of reasons, including as a part of our ongoing efforts to provide superior customer service. Such information is used to improve our customers' shopping experience, to communicate with you about our products, services, and aspects of our business, and to process any transaction, inquiry or promotion that you initiate with us. In addition, we may maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or affiliated websites, and to provide you with offers, promotions or information that we believe may be of interest to you. 

Through your interaction with our business, we may collect your name, financial details (payment method information, for example), telephone number, postal and physical address, email address, and social media profile. This information is collected when you participate in a sweepstakes, promotion, survey, or when you subscribe to our newsletters; we collect your information when you voluntarily comment, inquire, share knowhow or techniques or information, with us via social media or traditional communication means, and when you make a purchase or complete a business transaction with us. It may also be collected for the purposes of validating and honouring warranties offered by the manufacturers of some products. We monitor the use of our website and electronic traffic patterns; this may include the collection of IP addresses (which can show what Internet browser and computer operating system you are using) and the use of "cookies".

As a visitor to any website, you can opt-out of the collection of cookies through your browser settings; to do so, please review the "help" menu of your particular browser. As a subscriber to our newsletter, you may likewise opt-out at any time by using the "unsubscribe" option that is published at the bottom of each and every email we send; by using this function, your name and email address will be removed from our mailing list automatically. If you find that you have technical difficulties when using the "unsubscribe" function, please contact us and we will do our best to manually unsubscribe you from our list in a relatively prompt manner. Please recognize that you may receive another email before we are able to remove you.

When you voluntarily post or transmit communications to Trice Farms Ltd., you grant Trice Farms Ltd. and all of its affiliates an unrestricted, irrevocable license to use, reproduce, display, modify, transmit, distribute, publish, broadcast or post your Communication for any purpose. However, we will not release your name in connection with such Communication unless: (a) you grant us permission to do so; (b) we first notify you that the Communication you submit to a particular part of the Website will be published or otherwise used with your name on it; or (c) we are required to do so by law.

Sensitive personal information contained in orders placed on the website are encrypted using SSL technology, which is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions; our service provider is PCI Compliant. In order for SSL security to work, you must use an SSL enabled browser. Please understand that no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. By using this website, you are acknowledging that there are security and privacy limitations of the Internet that are beyond our control, and that the security and privacy of any and all information exchanged between you and us through this website cannot be guaranteed. You further acknowledge that your personal information may be viewed or tampered with in transit by unscrupulous third parties, hackers, or others. Any information you transfer to us is done so at your own risk. If you have concerns regarding online purchasing, we invite you to visit our store to make your purchase, or to contact us by telephone. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive personal information via e-mail.

From time to time, Trice Farms Ltd. contracts with business partners, outside service providers, the growers, manufacturers and distributors of some products we carry, and other organizations to better understand and cater to our customers. We do not allow these parties to collect any of our customers' credit card, user name or password information, nor may they obtain other customer personal information (as outlined above) for uses other than those specifically representing Trice Farms Ltd., or its interests and offerings. These services are contractually required to maintain all the information collected for us in conformance with this Policy.

Due to continually changing technology, and the nature of unanticipated uses of our website, we reserve the right to periodically update this Privacy Policy. By visiting our website, you agree to accept these changes.

All questions regarding this policy and the collection of your personal information should be directed, in writing, to:

Trice Farms Ltd.
24565 Dewdney Trunk Road
Maple Ridge, BC V4R 1W9
CANADA